What does Assured Outcome Delivery (AOD) do?


“AOD is an innovative approach that combines traditional Project and Programme Management, Lean, Agile and Outcome Based Accounting into a comprehensive business framework that provides users with new tools and techniques which strengthen their ability to actually deliver the outcomes and benefits promised when investments were approved”.

Assured Outcome Delivery (AOD) is a:
Repeatable capability to agree outcomes in a way which is:

  • Consensual and buys in top management from the Non-Exec Board to Level 2
  • Able to describe all outcomes, both qualitative ones and those that can be measured quantitatively:
  • Can be measured absolutely (in binary terms), and is:
    • Tangible and personal to customers, investors and staff alike
    • Re-usable as a single-source common script for all varieties of communication
  • Sufficiently granular to be cross-referenced to value drivers and the Chart of Accounts, and is:
    • Binary enough to be added to Level 3 Managers’ Performance Objectives
    • Indisputable enough to be used as a basis for recognition and reward
    • Witnessable by those who have paid for them

Repeatable capability to manage human and communal behavioural change in a way which is:

  • Connected with the vision and outcomes at all times
  • Able to re-use a single-source common script for vivid and repeated communications through multiple channels

Based on:

      • how change has happened historically – communicators, sticky messages, change of context
      • Cognitive Behavioural Psychology applied to communities
      • Systems Theory and Causation Theory
      • Able to use the input of cynics and sceptics of change to find and address the devils in the detail
      • Procedurally able to convert cynics and sceptics into supporters and leaders of change

Repeatable capability to drive out extended cash benefits in a way which is:

      • Systematic and buys Finance into the Programme
      • Rooted in the organisation’s value drivers and Chart of Accounts
      • Procedurally  derived from the qualitative benefits
      • Sufficiently granular to be cross-referenced to the outcomes

Repeatable capability to estimate cash benefits and re-estimate costs in a way which is:

      • Challengeable and auditable by Finance
      • Encourages and enables meeting Treasury Green Book requirements
      • Systematically realistic and free of bias and double-counting
      • Trackable to achievement of outcomes
      • Re-usable in the management of risks
      • An evaluator and facilitator of agile re-planning
      • A basis for securing Return On Investment

Repeatable capability to make and manage a plan in a way which is:

    • Committed to and rooted in the outcome of the programme instead of in its budget or its process.
    • Able to show which of current commitments should be invested in and which should be cut, and why together with costs, savings and benefits.
    • Dynamically able to route and re-route backwards from the outcome to find and re-find the minimum necessary path.